Contact | Protea Metering

Get in Touch

Our team is eager to provide the service you want and deserve. If you have any questions or comments, do get in touch on:

Please note that our after hours numbers changed: 066 301 4849 (Normal) & 066 301 4851 (Prepaid).

(011) 238 2900

IMPORTANT: After hours support is for technical emergencies only.

Operating hours:

Calls 16:30-20:00
SMS queries 16:30-21:00

Conventional Accounts:
066 3014 849

Prepaid Accounts:
066 3014 851

General and Account Queries: info@proteametering.co.za

Prepaid and Smart Metering Queries: prepaid@proteametering.co.za

Meter Readings: readings@proteametering.co.za

Promotion of Access to Information Act : Information Officer*: Cornette Joynt - cornette@proteametering.co.za *Information Officer in terms of the PROMOTION OF ACCESS TO INFORMATION ACT 2 OF 2000 and the PROTECTION OF PERSONAL INFORMATION ACT 4 of 2013

Protea Metering Promotion of Access to Information (PAIA) Manual

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Dishwasher energy consumption can be reduced by turning off the dishwasher after the final rinse and before the drying cycle. The clean dishes can then be wiped with a dry cloth.
Do not overload your fridge, excessive products in your fridge will lower the quality of the food and use more electricity - as much as 10-20% more for each extra product.
To optimize electricity efficiency, geysers should be located as close as possible to the points where hot water is being used.
Electric blankets consume little electricity. However, the correct method of use is to switch them on to the highest setting and warm the bed just before climbing in - then switch them off.

Protea Metering | Site by Power Systems Projects